Created by Craig Preedy - © WyeDrive  2012

Webmaster - driving@wyedrive.co.uk          Privacy Notice

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PRIVACY NOTICE


BACKGROUND:


 WyeDrive understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of all of our clients and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.


1. Information About Us

WyeDrive is not a limited company. All instructors are self-employed. This statement covers all instructors. If you have any queries then in the first instance please contact the main office

Registered address: 1 Sufton Lane, Mordiford. Hereford HR1 4HE.

We are regulated by Driving and Vehicle Standards Agency. (DVSA)

We are a member of The Driving Instructors Association


2. What Does This Notice Cover?

This Privacy Information explains how we use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data.


3. What is Personal Data?

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

The personal data that we use is set out in Part 5, below.


4. What Are My Rights?

Under the GDPR, you have the following rights, which we will always work to uphold:

a) The right to be informed about our collection and use of your personal data. This Privacy Notice should tell you everything you need to know, but you can always contact [us] OR [me] to find out more or to ask any questions using the details in Part 11.

b) The right to access the personal data.

c) The right to have your personal data rectified.

d) The right to be forgotten.

e) The right to restrict (i.e. prevent) the processing of your personal data.

f) The right to object to us using your personal data for a particular purpose or purposes.

g) The right to data portability.

h) Rights relating to automated decision-making and profiling.

Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.


5. What Personal Data Do You Collect?

We may collect some or all of the following personal data:

Name

Date of birth

Gender

Address

Email address

Telephone number, mobile and landline

Payment information

Driving Licence Number


6. How Do You Use My Personal Data?

Under the GDPR, we must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it. Your personal data may be used for one of the following purposes:

Supplying our services to you. Your personal details are required in order for us to enter into a contract with you.

Personalising and tailoring our services for you.

Keeping lesson notes

Communicating with you. This may include responding to emails or calls from you.

Supplying you with information by email and post that you have opted-in to (you may unsubscribe or opt-out at any time.


7. How Long Will You Keep My Personal Data?

We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for the following periods (or, where there is no fixed period, the following factors will be used to determine how long it is kept):

Your name will be kept for up to 7 years for the HMRC purposes

Your telephone numbers and email address will be kept for up to 12 months after you have passed your driving test. This is to keep you informed of any offers you may be interested in post-test.


8. How and Where Do You Store or Transfer My Personal Data?

We will only store or transfer your personal data within the European Economic Area (the “EEA”). The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein. This means that your personal data will be fully protected under the GDPR or to equivalent standards by law.

The security of your personal data is essential to us, and to protect your data, we take a number of important measures, including the following:

Your data will be stored either electronically or on paper

Electronic records will be accessed only by your instructor and will require a password, finger print or face recognition to access

Paper record will be securely held by your instructor


9. Do You Share My Personal Data?

We will not share any of your personal data with any third parties for any purposes, subject to the exception as stated below and for performance on this contract.

In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.


For performance of this contract we may need to provide your personal data to the following:

Gov.uk for the purposes of booking your driving test

Driving test centres, insurers, accountants or bookkeepers

Another driving instructor within WyeDrive to allow continuity of your lessons

If any of your personal data is required by a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, our obligations, and the third party’s obligations under the law.


10. How Can I Access My Personal Data?

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.

All subject access requests should be made in writing and sent to the email or postal addresses as stated in this Notice.

There is not normally any charge for a subject access request.

We will respond to your subject access request within one month of receiving it.


11. How Do I Contact You?

To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details (for the attention of Craig Preedy):

Email address: craigpreedy@me.com

Telephone number: 01432 851855

Postal Address: 1 Sufton Lane, Mordiford, HEREFORD HR1 4HE